What Makes Us Different
We speak your language. JMIS is a New Zealand owned and operated business dedicated to the success of New Zealand automotive dealerships. With over 30 years’ experience in the industry, we passionately believe that to create world class dealerships, we need to create world class dealership staff.
At JMIS we understand that motor vehicle dealerships are a unique environment.
Unlike many other industries involved in retail and customer service; dealerships are a collection of individual entities:
- New and Used Sales
- F&I
- Parts and Service
These departments are all co-dependant and must all work in harmony for your dealership to be successful.
JMIS training solutions are Motor Industry specific and are 100% tailored to your dealership’s needs, systems and culture; meaning whatever changes we suggest can be seamlessly implemented into your business and easily grasped and used by your people.
Our Approach
At JMIS our approach is to provide training and consulting services that assist you and your dealership to achieve and maintain a long-term sustainable, profitable business.
It works, it sticks, and everyone will understand their responsibilities and the role they play in the overall success of your business.
- Dealership owners and managers will be mentored to lead from the top
- Department managers will be armed to help their teams perform at their best
- Individuals are instilled with the desire to be responsible for their own actions and success after training or coaching sessions
We Understand the Before & After
At JMIS we don’t just rock up, deliver and leave.
In the same way that 80% of the work required to be a successful sales consultant happens before they ever meet a customer, we recognise that the quality of work put in before we work with you, and the follow up afterwards is the key to success.
Whilst our expertise and experience allows us to quickly identify your problems and opportunities, we are thorough in our pre-work:
- auditing the opportunity
- speaking to your team and customers
- without ‘interfering’ with business as usual, we observe how things operate in your dealership
We commit to following up all work done to make sure your people are taking the necessary responsibility for their part in the successful operation at the dealership. Ensuring they have the appropriate motivation and have taken the responsibility they need to help them to achieve their goals.
We put our reputation on the line
We are committed to making a measurable difference to the success of local dealerships. We are not happy unless we can assist dealers to:
- Generate more revenue
- Reduce costs
- Improve team productivity
- Solve their problems
When we are engaged by your dealership, we will agree with you what you need to do, what success will look like and how you will measure it.
We will happily develop a relationship with you that rewards us for extraordinary success and ensures we deliver to your benefit. Or else.